What binds all our customers together is delivering against our stated aim of “brand influence in-store”. Our Washington office working

environment has even been designed as a shopping mall displaying our customers’ shop front fascias.

  • Conduct regular customer reviews in which we’re measured against Service Levels, Communication, Costs, Quality, NPD and Expertise.
  • Our minimum acceptable score is 75% on every section, without exception.
  • Our aim is to improve our score each year by 10% with every customer.

Matalan. “We were blown away by the creative prototypes developed by the team at Simpson Group, which helped bring the concept to life in-store.”

Debbie Burrell, POS Marketing Manager.